Delivery and Shipping
LEGENDS, wanting to offer an even better shopping experience, offers Free Shipping within Greece to all markets from 65E and above. Otherwise, if the orders do not exceed the above amount, there is a shipping charge of € 3.
Orders are received within 1-3 working days. In some cases when product availability is different (listed on the product page as limited stock) you will be notified about the delivery date. In case your order can not be processed due to force majeure (bad weather, strikes, etc.), we will contact you to let us know if you want to wait for its shipment or if you wish to cancel it (if the order is already paid, the purchase amount is refunded in full). Please note that for distances of more than 15 km from cities where the partner courier is based as well as in some remote islands there may be an additional delay in delivery (due to inaccessible area). The courier company we work with is ELTA COURIER. In case the area where you live is not served by the network of the above company, you will be informed about the shipment of your order in an alternative way.
Keep in mind that the delivery time for bulky items can in no case exceed 15 calendar days. However, the maximum limit set by the legislation on e-commerce and distance selling is 30 calendar days.
Keep the following in mind:
– Order’s delivery address cannot be changed from the moment it is delivered to the courier by our company.
– In case the courier does not find you at the address you stated will leave you a notice to set a new day & time of delivery.
– Orders within Greece are delivered from 9.00 am. until 7.00 p.m. (or depending on the opening hours of the local courier)
– In case you wish to receive your order from a courier store or for your own reason you specifically want one of the two companies, please mention it in the “Comments” field when completing the order (Check Out) or let us know by phone immediately after its completion, calling 2461306848.
Unable to place an order
In some cases the order may not be able to be registered.
– Simultaneous registration of orders in a specific product with the result that the stocks are not sufficient to cover all orders.
– The page is updated regularly however it may not be completed or may be in the process of being updated when placing an order on a product that is already booked.
– In case of registered order where the user details are incorrect (contact phone, email, etc.) and any communication is impossible.
In any case, even for codes that are missing (sold out) there will be a relevant information from the Service Department on the day of the order or the next day.
Order delay
Your order may be delayed if the following reasons arise:
– The product you ordered is not available, ie in case of bulk orders in a specific code where our online store did not manage to be informed. Immediate telephone information is provided, where you can even cancel your order (in case the order is already paid, the purchase amount is refunded in full).
– In cases of extreme weather events or strikes as well as in any case of force majeure that may affect the transport and delivery of your order.
– In case of registered order where the user details are incorrect (contact phone, email, etc.) and any communication is impossible.
Defective products
In cases where there is an obvious defect or damage through our own fault or in products that were sold and were of poor
– defective quality by the manufacturer itself or even by mistake during the processing of your order then we take full responsibility for the replacement – return, replacing the defective product or refunding the entire purchase amount.
